Privacy Policy
Privacy Policy — Dharma Enterprises Effective Date: January 1, 2025 Last Updated: June 2026 Dharma Enterprises ("hum", "hamari company") ki website dharma-entraprises1.odoo.com par aapka swagat hai. Aapki privacy hamari zimmedari hai. Ye Privacy Policy batati hai ki hum aapka data kaise collect karte hain, use karte hain, aur protect karte hain. Is website ka use karke aap is Privacy Policy se agree karte hain.
2. Hum Kaunsa Data Collect Karte Hain? Jab aap hamari website use karte hain, hum ye information collect kar sakte hain: Personal Information: • Naam • Email address • Phone number • Delivery address • Billing address Order Information: • Aapne kaunse products order kiye • Payment details (sirf transaction ID — card/bank details nahi) • Order history Technical Information: • IP address • Browser type • Device type • Pages visited • Time spent on site Ye data collect hota hai jab aap: ✦ Account banate hain ✦ Order place karte hain ✦ Contact form bharte hain ✦ Newsletter subscribe karte hain
3. Aapka Data Hum Kaise Use Karte Hain? Aapka data sirf ye kamon ke liye use hota hai: ✦ Aapke orders process karne ke liye ✦ Delivery arrange karne ke liye ✦ Order status updates bhejne ke liye ✦ Customer support dene ke liye ✦ Payment verify karne ke liye ✦ Website improve karne ke liye ✦ Legal requirements poori karne ke liye (GST, invoicing) Hum aapka data kabhi bhi: ✗ Kisi third party ko nahi bechte ✗ Spam ke liye use nahi karte ✗ Aapki permission ke bina share nahi karte.
4. Data Sharing — Kiske Saath Share Hota Hai? Sirf in trusted partners ke saath — aur sirf zaroori kaam ke liye: • Razorpay — payment processing ke liye • Delivery partners — order deliver karne ke liye • Google — website analytics ke liye (anonymized) • Odoo — order management ke liye Koi bhi partner aapka data apne liye use nahi kar sakta.
5. Data Security — Aapka Data Kitna Safe Hai? Hum aapke data ki suraksha ke liye ye measures lete hain: ✦ SSL Certificate — saari information encrypted hai ✦ Secure servers — Odoo ka enterprise-grade security ✦ Limited access — sirf authorized employees data dekh sakte hain ✦ Regular backups — data kabhi lost nahi hoga ✦ Razorpay PCI DSS compliant — payment data 100% secure
6. Cookies Policy Hamari website cookies use karti hai: • Essential Cookies — website sahi se kaam karne ke liye (band nahi kar sakte) • Analytics Cookies — visitors ko samajhne ke liye (Google Analytics) • Preference Cookies — aapki settings yaad rakhne ke liye Aap browser settings se cookies band kar sakte hain — lekin kuch features kaam karna band kar sakte hain.
7. Aapke Rights Aapko ye adhikar hain: ✦ Access Right — apna data dekhne ka hak ✦ Correction Right — galat data theek karne ka hak ✦ Deletion Right — apna data delete karwane ka hak ✦ Portability Right — apna data export karne ka hak ✦ Objection Right — data use pe objection karne ka hak In rights ke liye humse sampark karen: 📧 herohonda75023@gmail.com 📞 +91 9522775194
8. Data Retention — Kitne Time Tak Data Rakhte Hain? • Order data — 7 saal (GST/tax requirements ke liye) • Account data — jab tak account active hai • Payment data — 5 saal (financial records ke liye) • Analytics data — 2 saal
9. Children Privacy Hamari website 18 saal se kam age ke logon ke liye nahi hai. Hum jaanbujhkar minors ka data collect nahi karte.
10. Policy Changes Is Privacy Policy mein changes hone par hum website par update karenge aur registered users ko email se inform karenge.
11. Sampark Karen Privacy ke baare mein koi bhi sawaal ho toh: Dharma Enterprises Sujandesar, Suraj Vihar Colony Bikaner, Rajasthan — 334001 📧 herohonda75023@gmail.com 📞 +91 9522775194 🌐 dharma-entraprises1.odoo.com Somwar – Shanivaar: 9 AM – 5 PM